Terms of service

These terms cover your use of this website and any order you place with Wagvive. By placing an order you accept them.

Orders

An order is an offer to buy. A contract is formed when we email you to confirm dispatch. We may decline an order, for example if an item is out of stock, if there was a pricing error, or if we cannot deliver to your address, and if we do, we refund you in full.

Pricing

Prices are in US dollars and exclude sales tax, which is calculated at checkout where applicable. We try hard to keep prices accurate. If an item is listed at an obviously incorrect price we will contact you before charging you, and you may cancel.

Products

Our products are pet accessories for general use. They are not veterinary devices and nothing on this site is veterinary advice. If your dog has a medical condition, talk to your vet. Supervise your dog with any new product, and stop using it if it becomes damaged.

Images and descriptions

We show supplier photography alongside our own descriptions. Colours can vary slightly between screens, and sizes are given so you can check the fit before buying.

Returns

See our Refund Policy, which forms part of these terms.

Liability

We are responsible for foreseeable loss caused by our breaking these terms. We are not responsible for loss that was not foreseeable, or for misuse of a product. Nothing here limits liability that cannot legally be limited.